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For Dealers
For current dealers or any merchant interested in enrolling:
Dealer Services Hours of Operation
Monday-Friday: 8:30am – 9pm EST
Saturday: 11:00am – 8pm EST
Sunday: 12:00pm – 8pm EST
Contact by Phone at:
800-468-2255, option 2 for Dealer Services
Fax: 800-262-2488
Contact by Email:
Overnight Delivery & Dealer Correspondence:
United Midwest Savings Bank
23950 Commerce Park Suite 120
Beachwood, Ohio 44122
For Customers
For customer service regarding an existing or past account, making payments, or general inquiries:
Customer Service Hours of Operation
Monday-Friday: 8:30am – 5pm
Contact by Phone at:
800-468-2255, option 0 for Customer Service
Fax: 800-262-2488
Contact by Email:
Please Remit Loans Payments to:
United Midwest Savings Bank
PO Box 970
Gates Mills, OH 44040
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